Shipping policy

At DINNY, we’re committed to delivering your orders safely and efficiently across India. As a made-to-order manufacturer of art and craft supplies, our shipping timelines and methods are designed to balance quality production with reliable logistics.

1. Shipping Coverage
We currently ship PAN India through trusted courier and transport services.
International shipping is not available at the moment.

2. Order Processing & Dispatch Time
Standard Orders (Regular quantities): Dispatched within 2 working days from the order confirmation date.

Bulk Orders or Custom Requests: May require additional processing time, depending on product type, quantity, or raw material availability. Our team will notify you in case of any expected delays.

Dispatch Days: Monday to Saturday. Orders are not dispatched on Sundays or public holidays.

3. Delivery Time
Estimated delivery is 5–7 working days after dispatch, depending on the delivery location and courier partner.

4. Shipping Partners
We work with a network of reliable logistics partners for secure and timely delivery:

For Home Delivery: Amazon Shipping Services, Delhivery, Blue Dart.

If Home Delivery Not Available: We use VRL Logistics or alternate transport services after confirming with the customer.

5. Tracking & Delays
A tracking link or transport reference will be shared once your order is dispatched.

While we strive for timely delivery, we are not responsible for delays caused by courier partners due to unforeseen events (e.g., holidays, strikes, natural disruptions, etc.).

6. Important Notes
Please ensure accurate shipping details at checkout to avoid delivery issues.

For urgent, bulk, or transport-specific delivery requests, feel free to contact us before placing the order.